Woodpro Cabinetry

Ordering FAQ's 9

• Why can't you ship me matching stain?
• How do I match Woodpro's finish for my bath project?
• Why can’t you rush me a cabinet like some stock manufacturers rush me their products?
• Why does Woodpro wait so long to notify of backorders? What is the backorder notification procedure?
• Can Woodpro take a verbal order, late order, change or cancellation to my order?

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Delivery Time FAQ's 2

• I just placed an order and I’m not sure when it will go into Production. Can you tell me when the products I ordered will be shipped? How long will it take to get this order?
• I had a problem with my last order due to a Woodpro mistake and they told me they would expedite my replacement order. When will my replacement order be shipped?

Warranty Related Questions FAQ's 8

• I bought a Woodpro cabinet 2,3,4 years ago and I now need a replacement door / drawer, etc. Can I order this replacement part and will the finish match?
• 1 year Warranty – what does this include
• There is a piece of wood inside my vanity running vertically on each side of the sink area that has broken or come loose. Can this be re-attached?
• Why do doors and drawers stick out further from the face frame than the false front?
• My drawer looks lopsided. Is there any adjustment?

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Product Related Questions FAQ's 26

• Your catalog claims you use ½” veneer core plywood with MDF crossband on your vanity ends, however, I received a vanity with MDF core plywood. Why did you substitute this product?
• Why does the glaze on my cabinet not look even in areas where the glaze hangs up?
• Will my vanity change color as it ages or with exposure to sunlight?
• I have noticed the paint "cracking" at the joints on my doors and drawers. Is this wood failure and cause for replacement parts?
• How can I control the humidity level in my home so I can avoid structural failure to my cabinets?

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Sharing Information With Consumers FAQ's 5

• Where can I purchase Woodpro products?
• What information can Woodpro share with me about my order as a consumer?
• Can you tell me the List Price of Woodpro products? (Consumer)
• Can you tell me when my order will ship? (See second question)
• What is your return policy?

Becoming a Woodpro Dealer FAQ's 3

• Why should I buy from Woodpro?
• What do I need to become a dealer for Woodpro?
• Why is Woodpro more expensive than other cabinet manufacturers?