Ordering FAQ's

Why can't you ship me matching stain?
Short Answer:  Stain is considered a Hazardous Material and is costly to ship, plus we’ve found that in many cases you may be unhappy with the results. Sinc...
Thu, 2 Apr, 2020 at 7:15 AM
How do I match Woodpro's finish for my bath project?
Short Answer: Most stain and paint retailers can duplicate Woodpro’s stain colors with a product that can be applied in the home with a single step stain an...
Thu, 17 Dec, 2020 at 11:09 AM
Why can’t you rush me a cabinet like some stock manufacturers rush me their products?
Short Answer:   At Woodpro we build the product from scratch as we are a “build to order” company and don’t have any products in inventory.   Expanded Answ...
Thu, 2 Apr, 2020 at 7:17 AM
Why does Woodpro wait so long to notify of backorders? What is the backorder notification procedure?
Short Answer: The same procedures that help us maintain a 99% fill rate keep us from knowing about backorders until late in the order fulfillment cycle. Mos...
Thu, 2 Apr, 2020 at 7:18 AM
Can Woodpro take a verbal order, late order, change or cancellation to my order?
Answer; This is available only to Woodpro Dealers under Dealer Log-in. 
Tue, 28 Jul, 2020 at 1:20 PM
Do I need to wait to send in all of my Woodpro orders at the same time?
Answer; This is available only to Woodpro Dealers under Dealer Log-in.  
Tue, 28 Jul, 2020 at 1:21 PM
I need to change my order, what is the deadline for changes?
Answer; This is available only to Woodpro Dealers under Dealer Log-in. 
Tue, 28 Jul, 2020 at 1:23 PM
Why doesn’t Woodpro have stock cabinets available for rush orders?
Short Answer:   Woodpro has chosen to be a semi-custom cabinet manufacturer with a fast order-to-ship cycle. This approach allows for personalized cabinetry...
Thu, 2 Apr, 2020 at 7:33 AM
Does Woodpro accept e-mail orders?
Answer; This is available only to Woodpro Dealers under Dealer Log-in.  
Tue, 28 Jul, 2020 at 1:23 PM