Warranty Related Questions FAQ's
We will be happy to replace “say name of part i.e. door, drawer” for the original purchaser if it is determined to be defective in materials or workmanship,...
Tue, 28 Jul, 2020 at 1:26 PM
Twin Oaks/Woodpro 1 year Warranty went into effect on 6/13/19. ...any product that is determined to be defective in materials or workmanship. This warra...
Tue, 28 Jul, 2020 at 1:27 PM
These are called “Support Rails” and they can be removed as it is in place to aid in shipping and serves no purpose once installed.
Thu, 2 Apr, 2020 at 8:51 AM
The doors stick out the same as the hinges which is necessary for proper hinge function and our bumpers hold them off the frame to prevent noisy banging whe...
Thu, 2 Apr, 2020 at 8:52 AM
There are a few different ways to adjust the drawer. ▪ You can raise and/or lower the side of the drawer. Pull the drawer out from the cabinet ...
Thu, 2 Apr, 2020 at 8:55 AM
See our website for detailed instructions on hinge adjustments or call our customer service team to have these emailed or faxed to you. These instructions a...
Thu, 2 Apr, 2020 at 8:56 AM
No, our warranty policy states that labor is not included. This is a typical warranty agreement with most products you purchase. We encourage you to inspect...
Thu, 2 Apr, 2020 at 8:57 AM
When reporting a defect with your Woodpro cabinet, if you are Woodpro's Dealer, please provide the Woodpro Order Number and or Purchase Order number and...
Thu, 2 Apr, 2020 at 8:57 AM